(Our contribution to Forbes) 14 Ways To Prepare For How Gen Z Will Impact The Workforce

Focus On Teaching Lost Communication Skills

Gen Z communicates mostly through apps. The art of face-to-face conversation is becoming lost. Teach Gen Z employees communication skills, such as asking open-ended questions, active listening and “I messages.” Teach them how to resolve conflict through role-playing. – Dan Messinger, Cream of the Crop Leaders

Read the full article at: https://www.forbes.com/sites/forbescoachescouncil/2021/01/27/14-ways-to-prepare-for-how-gen-z-will-impact-the-workforce/?sh=63b3f2782b77

#communication #leadership #coaching #leadershipdevelopment #employeeengagement #mindfulness