Clearing Conversations: Conflict Resolution at the Workplace
Clearing Conversations | Conflict Resolution in the Workplace
Clearing Conversations | Workplace Conflict Resolution
What are Clearing Conversations? Clearing Conversations are our structured, highly-facilitated sessions that not only create conflict resolution in the workplace – they create joy!
- Clearing Conversations address the issues which – when unaddressed – drain your resources and lead to a stagnant culture, disengaged workforce, turnover and litigation
- Facilitated by our experts, Clearing Conversations create conflict resolution at the workplace, without requiring your organization to open a Pandora’s box
How do Clearing Conversations work? Our unique conflict resolution method:
Step 1: First, we teach participants our Clearing Conversations method. By practicing initially with general scenarios, participants quickly become skilled in responsible ways to share their concerns and effective ways to listen. Everyone enjoys this. Leaders begin to see ways in which their earlier ways of speaking and listening created polarization and defensiveness. Excitement and a sense of hope begins. Added value: Participants can use these tools to resolve future workplace challenges.
Step 2: Then, we obtain each participants’ agreement to enter conflict resolution using only these methods. Because they saw (in Step 1) how well these tools work, participants are excited to use these methods.
Step 3: We guide participants through private written exercises that help them transfer their real concerns to our communication format. Super learned. Gives them hope! Participants now see how they can easily – and maturely – strongly advocate for their position while remaining respectful.
Step 4: Here is it. We open the Clearing Conversations session to resolve the real issues at hand.
Often participants have strong feelings about an issue (thus the conflict). In these cases, we facilitate with a kind but firm presence. We guide participants to stay rooted in our effective Clearing Conversations method.
We’ve enjoyed remarkable past success with even the most severely polarized teams and individuals who have been at odds for years.
Works equally well for small teams, only two people, a large group (that just feels stuck) – or between company divisions (that have been caught in cross-blame).
Clearing Conversations can offer your organization immediate return on investment with benefits that include:
- Improved morale and productivity
- Higher employee engagement
- Restored vibrancy, creativity, and vision
- Lowered HR costs, litigation, backbiting, and the rumors that infect and drain your workforce.
Have questions about our Clearing Conversations and how conflict resolution in the workplace might help you? Contact us for a complimentary consultation.