Sample from our contributor column in Forbes: 16 Coaching Techniques To Help Your Team Overcome Resistance To Change

Create A Listening Circle

Have a group of people sit in a circle without tables. Create a safe environment and allow everyone to share their concerns and frustrations. For the majority of the session, do not defend or explain the company policy or change. Just repeat back what they said with care. Empathize and then ask their permission to share your thoughts. This completely changes the dynamic. – Cream of the Crop Leaders

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