Our Forbes contributor column sample: 12 Concrete Ways To Listen Effectively

Drop Your Defensiveness

Drop your defensiveness. I’ve been teaching communication skills for decades, but active listening and formulas are completely ineffective unless the listener drops their defensiveness. It’s also one of the most difficult things to do as a human being. That’s also why it’s so powerful when someone actually does it. The speaker feels seen and doesn’t need to fight to get their point across. – Cream of the Crop Leaders

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