for Elite Customer Service
Up to 16 participants; 2 + 3 Day Versions | Great Retreat Theme
The Executive Presence Training as Customer Service is a customer service training for the serious five-star aspiring institution and its leaders, and it’s unlike any customer care training you’ve ever attended. If you’re committed to creating a five-star customer service culture, our Executive Presence Training is your blueprint.
Here’s what we teach: Five-star customer care is elegant, calm and present. It’s relational. It stems from a warm, intentional way of being that is customer-focused. Participants practice tools to look commanding – yet warm and approachable. Mannerisms that distract from presence and elegance are removed.
Elite customers prefer a sweep-you-off-your-feet and refined customer service approach more than a squeaky-cheerleader “Hi!”. Our Executive Presence Training as a customer service training will teach your executive team and your line staff how to interact with clients and customers in a way that makes them purr.
Boosts Sales + Growth: This transformational customer service training prepares your leaders for important sales and client meetings. Customer service is the face of your organization and is directly related to return-customer rates, online reviews – and profit. This top-of-the-line extraordinary customer service training is customized to make extensive use of role-play to use executive presence in customer interactions most common to your organization.
Hugely Team Building: Our executive-presence based customer service training is inherently teambuilding. Your employee team group will approach customers with a shared radiant presence that creates and maintains customers for life.
Perfect Retreat Theme: Your team will leave excited, energized and connected.
Considering the Executive Presence Training as your elite Customer Service Training?