Customer Service Training
for Elite Clientele

Make them Melt

Cream of the Crop Leaders offers 

 customer service training for elite clientele.

The Executive Presence Training

for Elite Customer Service

Up to 16 participants; 2 + 3 Day Versions | Great Retreat Theme

The Executive Presence Training as Customer Service is a customer service training for the serious five-star aspiring institution and its leaders, and it’s unlike any customer care training you’ve ever attended. If you’re committed to creating a five-star customer service culture, our Executive Presence Training is your blueprint.

Here’s what we teach: Five-star customer care is elegant, calm and present. It’s relational. It stems from a warm, intentional way of being that is customer-focused. Participants practice tools to look commanding – yet warm and approachable. Mannerisms that distract from presence and elegance are removed.

Elite customers prefer a sweep-you-off-your-feet and refined customer service approach more than a squeaky-cheerleader “Hi!”.   Our Executive Presence Training as a customer service training will teach your executive team and your line staff how to interact with clients and customers in a way that makes them purr.

In addition:

Boosts Sales + Growth: This transformational customer service training prepares your leaders for important sales and client meetings. Customer service is the face of your organization and is directly related to return-customer rates, online reviews – and profit. This top-of-the-line extraordinary customer service training is customized to make extensive use of role-play to use executive presence in customer interactions most common to your organization.

Hugely Team Building: Our executive-presence based customer service training is inherently teambuilding. Your employee team group will approach customers with a shared radiant presence that creates and maintains customers for life.

Perfect Retreat Theme:  Your team will leave excited, energized and connected.

Considering the Executive Presence Training as your elite Customer Service Training?

View the course outline, benefits and methods

Pricing for Customer Service Training

Cream of the Crop Leaders

It’s Easy.

Five-Star Customer Service through Executive Presence Training: There is simply nothing like this training for creating a 5-Star customer service culture. Highly-interactive and limited to 16 participants, the exercises in this course are focused more on way-of-being and way-of-presenting oneself rather than specific customer service interactions. Inherently team-building, your leaders will return to your workplace with as energized role-models for truly supreme customer service.

View Testimonials. See Outline & Benefits.

Customer Service Excellence: A Hero-Based Approach
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Customer Service Excellence: A Hero-Based Approach is high-powered and focuses on two key components: role-playing those customer-service interactions typical at your organization and changing one’s perspective from unwitting victim to willing Hero. It’s fun. It’s loud. It’s highly interactive - and it’s effective because the skills practiced over and over again using your scenarios. Seats up to 24 participants.

Pricing for Customer Service Training

Cream of the Crop Leaders

It’s Easy.

Experience Customer Service Training for Elite Clientele

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